Terms of Service

Last updated: April 15, 2026

Welcome to Velora. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully.

Service Description

Velora provides AI-powered email automation for B2B teams. Our service includes intelligent email classification, routing, response drafting, and workflow automation. We reserve the right to modify, suspend, or discontinue any part of the service at any time.

Account Terms

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account and for all activities that occur under your account. You must notify us immediately of any unauthorized access.

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice to existing customers.

Acceptable Use

You may not use Velora to send spam, engage in illegal activities, violate others' rights, or attempt to compromise the security of our service. We reserve the right to suspend or terminate accounts that violate these terms.

Limitation of Liability

Velora is provided 'as is' without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

Termination

You may cancel your subscription at any time from your account settings. We may terminate or suspend your access immediately for violation of these terms. Upon termination, your right to use the service ceases immediately.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by email or through the service. Continued use after changes constitutes acceptance of the new terms.